Privacy Policy

High Point Fencing LLC (“High Point Fencing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information, including information related to text message (SMS) communications.

By contacting us, requesting a quote, becoming a customer, or opting in to receive text messages from us, you agree to the practices described in this Privacy Policy.

Our Business Information

High Point Fencing LLC
688 Grace St, Verona, WI 53593
Phone: (608) 426-0031
Email: roody@highpointfencing.com
Website: highpointfencing.com

Information We Collect

When you request a quote, schedule a service, or communicate with us, we may collect information such as your name, mailing address, phone number, email address, property details, and any information you provide about the fencing or junk removal services you’re interested in. If you pay for services, we may also collect billing information, which is processed securely through our payment provider.

How We Use Your Information

We use the information we collect to:

• Provide estimates, schedule appointments, and complete the services you request
• Send appointment reminders, job updates, invoices, and follow-up communications
• Respond to your questions and provide customer support
• Improve our services and maintain accurate records of your account with us
• Comply with legal, tax, and regulatory obligations

We do not sell your personal information to third parties.

Text Messaging (SMS) Communications

If you provide your mobile phone number and opt in to receive text messages from High Point Fencing LLC, you may receive messages such as appointment confirmations and reminders, service updates, invoices and payment reminders, and occasional promotional offers.

Message frequency varies depending on your interactions with us. Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out of text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us directly at (608) 426-0031 or roody@highpointfencing.com. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

How We Store and Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect, including restricted access to customer records and secure systems for storing and transmitting data. While we work to protect your information, no method of storage or transmission over the internet or mobile networks is completely secure.

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, scheduling and customer communication platforms (such as Jobber), and marketing or website service providers. These providers are only given the information necessary to perform their services and are expected to handle it responsibly.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of High Point Fencing LLC, our customers, or others.

Your Rights and Choices

You may contact us at any time to:

• Update or correct the information we have on file for you
• Request that we delete your personal information, subject to any legal or business record-keeping requirements
• Opt out of text messages, emails, or other marketing communications

To make any of these requests, contact us at (608) 426-0031 or roody@highpointfencing.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised effective date.

Questions About This Policy?